Healthcare Proof of Concept Minimizes Project Risk

A leading US healthcare company creates a unified digital experience for patients and healthcare professionals.

The Challenge

A leading U.S. healthcare company prepared to embark on a multi-million dollar software development project that would create a unified digital experience for patients who interacted with their network. The goal of this project was to increase overall operating efficiency while simultaneously improving patient experience. Ultimately this would bring the company one step closer to its initial mission of catering to the under-served patient population.

The company’s executive team was cognizant of the high failure rate of large-scale software development projects. Approximately 35% of these projects are outright failures, and another 55% experience significant cost overruns, missed delivery dates, and/or failure to deliver on the project objectives.

The Solution

Technossus determined the high-level requirements that would impact the various systems in the integration process, and then created, validated, and documented a working reference architecture which included:

• A cloud-based infrastructure that seamlessly integrated the various enterprise systems
• A security infrastructure that ensured that every transaction was performed securely and all confidential information was encrypted
• Operational versions of Sitecore, Microsoft CRM Dynamics
• A web service platform that would handle a high volume of data, allowing thousands of employees and patients to securely and reliably access the system

The Results

Technossus dramatically lowered the risk involved in undertaking an immense, enterprise-wide software project by building a working model of the final system. The underlying goal was to provide a working architecture that demonstrated secure and reliable interfaces created using best practices to integrate all systems into a single-application set. Technossus created an architecture that accurately handled the large volume of data that flowed between the various system elements and met the tough security requirements in the healthcare industry.